Keep What’s Yours. What’s Your Client Retention Strategy? (Checklist)
Whether you've been a at your firm for years, or you're just starting out, the number one rule for success is: Keep What's Yours. Specifically keep your clients, by continually practicing the science of client retention. Your client retention strategy is the sum total of all activities that ensure each and every one of your clients is happy, recommends your services and continues to do business with you. Studies show that client retention is the single most important activity for any company. After all, it doesn’t matter how many new clients you bring in if you can’t keep them. When evaluating your client
Do You Know These 3 Important Facts About Client Retention?
A proper client retention strategy works by finding ways to keep existing customers engaged in your business. You might be thinking “Why is client retention so important to my business strategy?” Here are three facts you might not know about client retention. It is far more expensive to acquire new clients than to retain your current ones It costs 5 times more to acquire a new client than it does to retain a current one. Many companies focus all of their time, energy, and money into acquiring new business, without realizing that it is much more profitable to work to retain current
21 Curated Client Gifts for Mother’s Day
In this unpredictable world, the only thing you can control is your relationship with your clients. Building a strong relationship is where you can stand out and flourish among your competitors. This season, celebrate Mother's Day by focusing on the moms on your client list: For the Moms who love traveling: 1.Scratch-off Travel Map 2. Personalized Leather Luggage Tag and Passport Holder 3. Leather Bound Travel Journal For the Dog Moms: 4. Personalized Dog Bowls and Treat set 5. New Luxury Leash and Collar set 6. Aesop Animal Wash and Bamboo Brush For the Hard-Working Moms: 7. Spa Gift Basket 8. Tea, honey, and gourmet snack set 9. Activity box they can
How Did Client Porter Begin?
What's the Story Behind Client Porter? Client Porter started on an ordinary Saturday morning, where two daughters came home to visit their dad. While sitting around the kitchen table drinking tea, Dad told his daughters about his recent meeting with a financial advisor. He stood up to grab a package sent by the financial advisor: gourmet coffee, a branded pen, and a folder. Well, Dad immediately threw the pen and folder in the trash, as he has an office full of supplies. And, since he's an avid tea drinker, he put the coffee into the back of the cabinet. In other words,